Support
How to reach us when you need help.
Getting in touch
Support is by telephone on +1 (604) 449-9515. We are a small team, so you will reach someone who knows the system rather than a script.
What to have ready
If your question concerns a specific matter, having the relevant references to hand will make the call shorter. Please do not send passwords or full card numbers — we will never ask for them.
Service levels
Published support hours and response targets will appear here alongside live services.